At trivago, we run webservices with complex backends in different regions around the globe 24/7. Our system is being iterated and developed on a daily basis. Naturally, mistakes will be made and something will break eventually. Engineers being on-call are the first responders to issues with negative impact on our users and the business.
trivago is the home to 500+ tech specialists from all corners of the globe – each with their own unique background and story of how they ended up here. Our trivago Tech Check-in series focuses on individual engineers’ experience during their time at trivago. In this edition, you’ll meet Mohammad Abed – a frontend software engineer who has been with trivago for 11 months now and is working on our Express Booking product.
In the middle of summer 2021, we hosted one of our favourite annual events of the year - trivago Tech Week! This year’s tech week had a new, hybrid format, featuring a wide variety of talks and exchange forums, hosted both by internal talents and external speakers. To make things even more engaging, the week included virtual opportunities for talents to gather and converse across departments, a gaming tournament and a highly anticipated live-music concert to tie everything together!
While engineering, we fix bugs, create new systems, build workflows and establish processes. Our job is to change things. Changing things can involve mistakes that ultimately lead to the failure of a particular system. To learn from these failures, a retrospective is helpful to get to the root of this problem. In the tech industry, a Blameless PostMortem is the right tool for this job.
When was the last time you booked accommodation without checking its photos? Most probably never! Because having imagery information makes our decision-making process much easier and faster. However, picking up the best possible images of a hotel to show to the user is an interesting problem to solve, because it can be a naive random selection or a sophisticated machine learning model to know what the user truly wants at that moment.
When operating applications in Kubernetes, proper lifecycle management is crucial to enable Kubernetes to manage applications correctly throughout their different phases: startup, runtime and shutdown. Improper or incomplete lifecycle management can lead to incidents with unforeseen and difficult to debug application behavior, such as random CrashLoopBackOffs, broken/zombie services not being restarted or even entire services not becoming healthy after a scheduled restart.
Five years ago trivago started to build guilds – small communities dedicated to certain topics or technologies – as a need arose to organize the collaboration of more than a hundred developers on a wide range of topics. You can read more about how we started in the previous blog posts Part I and Part II.
When techies hear about email marketing and designing HTML emails, they typically roll their eyes and think of a very boring field of work. In this article, we hopefully can explain to you why this is wrong from our perspective. Our team built a solution that our marketers use to easily design HTML emails with predefined modules within our email marketing platform Salesforce Email Studio, which is part of the Salesforce Marketing Cloud (SFMC). This article gives you an overview of our approach as well as why and how we built such predefined modules for Email Studio on our own.