Posts about User Experience

Monitoring Front-End User Experience

The Web Performance Impact Of Lossy Network Conditions

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tl;dr: continuously monitor your CDN and origin servers on layer 3 with tools like MTR. Layer 3 issues on external middleware can have a significant impact on layer 7 web performance. In a recent rollout of a new cloud service, we monitored the impact of this service on web performance, UX and business metrics. For all cloud regions and origin servers, we had Synthetic and Real User Monitoring for our site in place.

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