While engineering, we fix bugs, create new systems, build workflows and establish processes. Our job is to change things. Changing things can involve mistakes that ultimately lead to the failure of a particular system. To learn from these failures, a retrospective is helpful to get to the root of this problem. In the tech industry, a Blameless PostMortem is the right tool for this job.
Incident at trivago
Insights, experiences and learnings from trivago's tech teams.